Privacy Policy

1. Introduction

RedlineLabSE ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

For questions, contact us at support@redlinelabse.com.

2. Information We Collect

When you place an order, we collect:

• Full name
• Email address
• Shipping address (street, postal code, city, country)
• Order details and transaction information

We do not collect payment card details — payments are processed securely by third-party providers.

3. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to customer service inquiries
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract performance – to fulfill your order
• Legal obligation – to comply with applicable laws
• Legitimate interests – to improve our services and prevent fraud

5. Data Retention

We retain your personal data for as long as necessary to fulfill your order and comply with legal obligations, typically no longer than 7 years in accordance with Swedish accounting law.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Request data portability

To exercise any of these rights, contact us at support@redlinelabse.com.

7. Cookies

Our website uses session cookies to maintain your shopping cart. These cookies are strictly necessary for the website to function and are not used for tracking or advertising purposes.

8. Third-Party Services

We use third-party payment processors to handle transactions. These providers have their own privacy policies and are responsible for the data they collect.

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Contact & Complaints

If you have concerns about how we handle your data, please contact us at support@redlinelabse.com. You also have the right to lodge a complaint with your local data protection authority.

Last updated: June 2026